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Accessibility

DIAMOND RESORTS IS COMMITTED TO PROVIDING WONDERFUL VACATIONS FOR ALL OUR MEMBERS, OWNERS AND GUESTS AND TAKES INTO CONSIDERATION THE NEEDS OF THOSE WHO HAVE A DISABILITY OR AN ACCESS REQUIREMENT. 

We have an ongoing program of commitment, which consists of: 

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts. 
  • Making appropriate enhancements to resorts and resort plans. 
  • Improving internal awareness and training. 
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids. 
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement. 
  • Producing compliant literature and communicating within the same guidelines. 
  • Please note that we offer a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request. 

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at: 

Call: 1.888.250.6150 

E-mail: specialrequirements@diamondresorts.com