24 Hour Reception
Check in time: 4:00 P.M.
Check out time: 10:00 A.M.
What You Need To Know
- Mystic Dunes is a Non-Smoking Resort
- Prior to checking in:
- All Guest Suites are non-smoking.
- Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location.
- Minimum age requirement for check-in is 21 years of age.
- Pets are not permitted. This is strictly enforced, with the exception of working Service Animals as defined by the ADA. Certified Support and Therapy Animals are not allowed.
- When checking in:
- Hotel Guests and Exchange Reservation: A photo identification, credit card for $200 security deposit and a nightly $24.95 plus tax resort fee will be required (cash is not an acceptable form of deposit). Resort Fee includes Wi-Fi, 4-pools, waterslide, basketball courts, ping pong, tennis and other activities equipment, transportation to attractions (limited schedule), fitness center, business center computer/internet and boarding pass printing.
- Owner Weeks and Member Points Booking: Photo Identification and credit card for security deposit will need to be provided at check-in. Resort fees* will be waived when staying on your owner week or member point reservations. A resort fee of $24.95 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation.
Resort / Hotel Details:
- Resort Manager: Manuel Villanueva
- Resort / Hotel Size
- Number of Accommodations: 986
- Number of Floors: Varies by building, maximum 6 floors
Reservations Phone: 1.800.438.2929
Reservations Department Email: firstname.lastname@example.org