Exterior view of Mystic Dunes Resort with the pool

Covid-19 Safety Policies and Service Interruptions

 

Safety Policies:

To ensure safe distancing, we ask that the primary guest on the reservation come alone to the lobby to check-in.

A mask mandate is in effect for Orange County in Florida.

Social distancing is highly encouraged while at the resort.

Pool capacity has been decreased to allow for social distancing

In adherence with our Diamond Standard of Clean protocols, team members are not allowed inside of your unit for any reason, unless an emergency dictates the necessity of such, for your safety and the safety of our team members. For any immediate assistance with your unit, you may dial “0” to speak to a team member for guidance. 

 

Service Interruptions:

Please note that open amenities may have modified hours and limited capacity.

The Movie Theater is currently closed. 

Shuttle service to the theme parks is temporarily suspended.